March 17, 2020
by
Emily
Troubleshooting web issues is technical but also an art as there are so many variables.
To help us find and fix the issues fast, it helps us to provide the following information:
URL: MOST IMPORTANT
Operating system: Mac/PC
Browser: IE (11/edge), Chrome, Safari, Firefox
Desktop/Mobile: iPad, Phone (Apple, Android)
Error Message: “502 Server Error”
Excessive detail: More...
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February 27, 2020
by
Emily
As a digital agency we need passwords from clients. The question is always how to securely hand over passwords?
Low tech
There are a couple of low tech solutions. In person or over the phone, these are low tech but high intensity, as users need to be together or available for a...
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February 19, 2020
by
Emily
A stolen password is the new version of having your pocket picked - it can totally ruin your day and the knock on effect can take months to unscramble.
As you travel around the internet you need to be ever vigilant about keeping passwords secure.
The commonly advised thing to do is...
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October 10, 2018
by
Emily
Anyone who's ever taken delivery of a new website will know the joys of Lorem Ipsum - it's sample text. It's great for showing how a page 'could look' but it also indicates there is a huge amount of work to be done converting a blank site into your company...
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November 15, 2017
by
Emily
Scope creep (also called requirement creep, function creep, or kitchen sink syndrome) in project management refers to changes, continuous or uncontrolled growth in a project's scope, at any point after the project begins. This can occur when the scope of a project is not properly defined, documented, or controlled. -...
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April 03, 2017
by
Tim
Kindleman have been working with Aged Care providers for nearly 10 years in which time we've learnt a lot.
To cut to the info, under the recent *Living Longer Living Better* reforms there are certain often legislated informational aspects that an Aged Care provider must provide on their website in relation...
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February 20, 2017
by
Will
For simple websites you can get away with emails and phone calls for communications, a photoshop mockup and a quick build by one generalist developer who cuts up the design into html and integrates it with a CMS.
That process doesn't scale though. When requirements are complicated and there are multiple stake holders, developers, SEO staff and content generators, you need a lot more structure.
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